AIA’s service has always been very good. The communication has remained very quick and helpful even in the height of the pandemic with limited staff members.
I would recommend their service to my colleagues.
All their staff members are polite and we have a good relationship in place
Mapcargo Global Logistics
Airbridge International Agencies (AIA), is representing China Southern Airlines as CSA in the UK since OCT 2012 and has a very long-term relationship with China Southern Airlines.
They are the first level agent with extraordinary performance during the years, reflected by active and ambitious sales and on-going sales and supported by efficient customer service to UK Export.
China Southern Airlines
AIA Cargo’s foresight, at the beginning of the 2020 pandemic, enabled customers across Australia and New Zealand to access critical cargo channels to the region.
This exemplifies the innovative approach AIA has introduced to the market. Such development is vital as the industry works toward recovery.
Mark and team have the courage and intuition at a time where the industry needs such originality.
Freipost GlobaL Pty
All the staff at AIA are helpful and professional. They deal with our quotes/enquires/bookings in a timely manner. The staff always keep in touch and keep us in the loop every step of the way.
The service provided during the lock-down was superb, we are very happy with the sales team and the booking team. We feel valued as a customer, and would not hesitate to recommend AIA’s services to anyone.
Express Worldwide Logistics
Airbridge International Agencies (AIA), has been representing EL AL Cargo as GSSA in the UK since April 2019.
The performance of AIA during the years and especially during Covid-19 times, was extraordinary, reflected by active and ambition Charters sales and on-going sales supported by efficient customer service to Great Britain clients Export and Import.
El Al Airlines
The teams at AIA have continued to strive with providing exceptional service, their consistency, flexibility and reliability to support FCB is second to none. No matter how small or big of an enquiry, the willingness to resolve and put multiple solutions on the table is what sets them apart, AIA were able to support and organise a few charters for us at short notice, the whole process end to end was seamless.
To maintain the great customer experience during the toughest of years is remarkable. One of the most collaborative GSA’s we have worked with. Well done team AIA.
FedEx Cross Border
In a world where criticism comes so easily, and particularly in our industry, all of the team at TLC would like to thank the reservations, sales and operational team at AIA Cargo.
Over the past year, particularly with the onset of the Covid-19 pandemic, we have found that AIA have continued to be responsive to all of our needs – and we do operate in some remote locations. This has allowed us to service our customers in the way they expect with our Only Practice ethos.
TLC World Logistics
Your leading independent general sales and service agent for airline global cargo management.
AIA Cargo is a straight example of reliability and professionalism. Through commitment, adaptation, effective problem solving and reliability.
We, as a well-established company, never had been refused a solution from AIA.
Thank you for all your hard-work during such an inconvenient and impressively difficult period. “ Our life” is definitely easier having you as partners.